Contact Us
A real person reads every message.
eric@brightstepcounseling.com — for order questions, compatibility help, returns, or anything else. We typically reply within a day.
Phone
(614) 980-2290 — open 9 AM – 8 PM ET, every day. If we miss you, leave a message and we’ll call back.
Where we are
471 E College Ave., Westerville, OH 43081. Orders ship from here within 24 hours; free local pickup is available in the Columbus area — choose Pickup at checkout and we’ll arrange a time and location.
Compatibility help
Not sure a part fits your build? Email your current specs or CPU model to eric@brightstepcounseling.com and we’ll confirm compatibility before you buy.
Returns
Start any return by emailing us with your order number — full details in our Refund & Return Policy.